The right architecture, custom configuration and proactive support for your specific needs.
Once the platform is operational, we will also be able to provide different levels of ongoing support to take care of running your service at a high level of performance, availability, continuity, security and support.
|BRONZE SUPPORT||SILVER SUPPORT||GOLD SUPPORT||PLATINUM SUPPORT|
|Support for basic applications and services||✔️||✔️||✔️||✔️|
|Support for complementary applications||❌||1||Up to 2||Up to 3|
|Proactive monitoring of system variables||✔️||✔️||✔️||✔️|
|Version Upgrades||❌||1 per year||1 per year||Up to 2 per year|
|Support to incidents||5×8||5×8||6×12||6×12|
|Support to Requests||5||10||15||20+|